We have developed a customer service application for the widely known FOXPOST, which makes all the benefits of the package delivery service available to individuals easily and quickly through their mobile phones.
The product is a comprehensive development project combined with project management, during which the planning, specification, and design of the complex functions were done in-house, tailored to the business processes. Thanks to the application, your FOXPOST account is always at hand, allowing for efficient and convenient tracking of packages, and collecting information about coupons, promotions, or current partner offers. In addition, the entire package sending and receiving process is carried out through the application, so all the functions previously available on the web interface can now be accessed in one place, from your pocket. The difference from the web interface is that here you also have the option to make payments within the application.
Designed for the C2C market, the product was created closely aligned with customer needs, thus meeting their special requirements. As a result, the application also offers a COVID-safe, contactless package sending and receiving option for registered users.
Custom development
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