Our customer service application for Prímaenergia Zrt. facilitates the administration work related to gas supply. In addition to map-based search, ordering and shopping, the app is the only one in Europe with a feature for measuring the level of the gas cylinders, thanks to the microphone built in the mobile device.
The app’s wide range of features is always available to customers. They have the opportunity to search for LPG stations and gas cylinder exchange stations on the map, to purchase gas cylinders – by using the “Gas Cylinder Card” issued by Prímaenergia –, to read company news and moreover to access the “Prímanet” webshop.
With the help of the mobile phone’s microphone, it is also possible to measure the level of gas cylinders within the application. To create this feature, we carried out measurements at Prímenergia Zrt.’s site under controlled conditions, based on which we set up a mathematical model. Within the application, we had to connect to the business management and ordering systems used by the customer, and we also needed a web-based administration interface to send push notifications.
In the year of release the user interface won the “Media Design 2017” bronze award in the “Mobile Interfaces/Applications” category.